Contact EllaEllos

We’re here for you!

We understand how personal jewelry is and you may want answers from someone you can trust. You’ll get that and more from an EllaEllos expert.

We do our best to serve our customers, you may experience longer wait times when speaking to a customer service representative. We appreciate your continued patience.

For more information, visit our FAQs.


Chat with Customer Care

One of our customer care agents will be happy to assist you with any questions about the status of your order, or issues placing an order online, current promotions, and more.

Customer Care Hours

Monday to Friday
9:00 AM – 4:00 PM
Saturday to Sunday
12:00 PM – 3:00 PM

Send us an email